This Privacy Policy describes how Paramedic Supply (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://paramedicsupply.com/ (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Log Data

Whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, and security questions.
• Shopping information including the items you view, put in your cart, or add to your wishlist.
• Customer support information including the information you choose to include in communications with us.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services.
• Our payment processors, who collect payment information to process your payment.
• Online tracking technologies such as pixels, web beacons, and cookies.

How We Use Your Personal Information

We use your personal information for purposes including:

• Providing Products and Services – Processing payments, fulfilling orders, sending notifications, managing your account, arranging for shipping, and facilitating returns and exchanges.
• Marketing and Advertising – Sending marketing communications and showing you advertisements for products or services.
• Security and Fraud Prevention – Detecting, investigating, and taking action regarding fraudulent or illegal activity.
• Communicating with You – Providing customer support and improving our Services.

Service Providers

We may employ third-party companies and individuals to:

• Facilitate our Service.
• Provide the Service on our behalf.
• Perform Service-related services.
• Assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform the tasks assigned to them on our behalf and are obligated not to disclose or use the information for any other purpose.

How We Disclose Personal Information

We may disclose your personal information:

• With vendors and third parties who perform services on our behalf.
• With business and marketing partners.
• When required by law or to protect our rights.
• In connection with a business transaction such as a merger or bankruptcy.

Content

If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.

Third-Party Websites and Links

Our Site may provide links to third-party websites. We are not responsible for the privacy or security of such sites.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under 18. If you believe a child has provided us with personal information, please contact us to request its deletion.

Security and Retention of Your Information

We strive to use commercially acceptable means of protecting your information, but we cannot guarantee absolute security. We retain your personal information as necessary to provide the Services and comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

• Right to Access / Know – Request access to personal information we hold about you.
• Right to Delete – Request that we delete your personal information.
• Right to Correct – Request that we correct inaccurate personal information.
• Right of Portability – Request a copy of your personal information.
• Withdrawal of Consent – Withdraw consent where applicable.
• Managing Communication Preferences – Opt out of promotional emails at any time.

Complaints

If you have complaints about how we process your personal information, please contact us at contact@paramedicsupply.com.

International Users

We may transfer, store, and process your personal information outside your country, including in the United States.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at contact@paramedicsupply.com.